I hear ya Tim and whole heartedly agree. I simply laugh at those business owners who subscribe to the myth, "that the customer is always right". Bullsh*t....95% of the time those customers are wrong. It just happened to me 4 hrs ago. I won....LOL.

One of the merits to being older and with a little "life experiences", I ain't afraid to speak my mind anymore. I don't care for the opinion on the other end either. Life is getting too short to pussyfoot around these morons.

:ThumbsUp:

I'm not even sure that would help. When we do rust repair there is no warranty and says so right on their receipt but that doesn't stop people from coming back a year later expecting us to fix it again for free.

If they're not complaining about the cost, you're not charging enough. Only terms I offer are NET DUE. :beerchug:

I spent 18 years in retail auto parts. I definitely dont miss dealing with public. They come in and alot of times dont even know all thier vehicle info, ask my advice, then label me an idiot because I cant diagnose the problem by the desrciption they give me. One time a guy laid a melted black puddle of plastic in front of me and said he needed a new one. It was unidentifiable. Then he tries to file a complaint on me saying I wouldnt get his part :bash2:

There’s no way in heck I could have a job where I had to deal with the public. I’ve come to the conclusion half of society is totally clueless and the other half are a-holes.

Tim,

I experience the same thing on a daily basis.. It has gotten waay worse in the last 10 years.. I'ts just not fun anymore.. I really think the world is going crazy!:bash2::bash2: Everybody is in it for themselves these days.. and you are correct.. they only hear what they want to!:bash2::bash2:

Occasionally I have to deal with an engineer that drew something that is missing important details. 95% of them are decent to deal with. 4% are just a major PITA and the last 1% you want to rescind their lease on oxygen consumption. :BB&YS:

So far pretty much everyone I've made parts for here and been great. A few minor issues ( some were there's and a couple were mine :blush: ) but overall it's gone quite well.

I had one part time job dealing with the general public. I helped out my friend Roger in his gun store. I always had my 1911-A1 in .45 ACP in a cross draw holster plus the full backing of the BATF and the owner to throw anyone out of the store I wanted to.

I deal with engineers missing major parts of the design of machinery. I recently built a machine that ran parts through a demagnetizer and then the part was picked up with, of all things....a magnet. I threw up a red flag from the beginning and questioned how in the world the engineer thought that was gonna work. Well, it worked exactly like I knew it would. The part had more magnetism coming out of the machine than it had going in. It makes about as much sense as drying your clothes with a garden hose.

" I had one part time job dealing with the general public. I helped out my friend Roger in his gun store. I always had my 1911-A1 in .45 ACP in a cross draw holster plus the full backing of the BATF and the owner to throw anyone out of the store I wanted to."

Note to self...Don't make Jeff angry!:biggrin2:

Before I started dealing with airlines I owned a few "mom and pops" auto garages.. then I owned a franchise Meineke shop. One thing I learned from owning the Meineke. Write an estimate and get it signed every time! I have had people try to take me to court for no other reason than that they say they were told a different price than what we quoted when the came to pick up their car..this also is good for consumers to get a copy of an estimate before any work gets done. Protects both parties. I know in some business you can't always get it signed but even if its emailed to them they can't say they didn't know the price..