Give this a shot.
https://www.youtube.com/watch?v=gGlngRZq3Ns
You'll want to add
http://onlycubcadets.net/
and
http://onlycubcadets.net/forum/
as trusted sites.
If that doesn't work, we'll peel another layer of your PC onion. Am i correct to assume that your laptop has NEVER worked as you desired on this site?