my 1 negative feedback happened like that, I put the item in the mail box, Postal worker picked it up and it was never scanned. I e-mailed the buyer twice asking if he had gotten it. He never responded till he filed a complaint with ebay and left negative feedback. I refunded his money. one other time a package didn't show as scanned till it got to the state it was going to . 1 package that I sold to a guy in Russia through the global shipping program showed as being delivered to the global shipping center but it never left there. ebay did stand behind that one
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