Quote:
Originally Posted by DieselDoctor
I took a 1/2" Craftsman cold chisel back to Sears about ten years ago after a chunk broke out of the tip and asked for a replacement. The clerk in the tool department looked the chisel over closely, then replied "We can replace this, it's been sharpened." This happened to be one of my better days when I was able to think quickly so I replied, "Ok, I'll buy a new chisel, but every time it gets dull, I'm going to bring it in for replacement! The clerk gave me a replacement chisel without another word!
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My Dad has been gone 50 years, I have all of his tools.
Prolly 30-35 years ago one of his long sockets (12pt) no longer would hold a bite on a bolt, so reluctantly I exchanged it @ sears.
The lady refused, saying it didn't look like their craftsman sockets ( it is the old ones with the knurl @ the top)
I pointed to the stamped name and said it sez right here "craftsman"
she still protested so I asked for a manager or someone much older.
The manager came and said not often do we get these older ones and explained things to the lady.
The new socket is not the same quality or style, I still question if I should of done the exchange, I have not exchanged any more, and I think if one shows up on ebay that matches the set, I'll buy it because of the sentimental value.
My boys know which tools were my dads and what were HIS father's tools.
@ 49 they have a lot more respect for tradition then they did as teenagers.