DRCVJ said: "
My employees are constantly getting frustrated by customers that have no idea what they want or how to do what they are trying to accomplish. I have to keep reminding them that these customers are our life's blood and keep us in business. The same holds true for any group including a forum."
This is the key point. If all forum members knew what they were doing, could search well, and knew the Cub supply chain, there would be precisely zero traffic. Wouldn't that be fun!
I worked in retail (blessedly for a short period of time!) and I quickly realized that in any technical field (hardware, electronics, etc) few people know what they need, while many know what they want. In a perfect world, it's the same thing, but ....
John (another grumpy old man, but not here