I bought a new Cub Cadet 50" zero turn last month. I ordered the CC mulching kit. The newer CC Zero turns utilize an S blade instead of the traditional star blade mounting hole. The instructions with the kit noted the specific S blade requirement as did the picture on the box showed the S blade. Imagine my surprise when I unwrapped the blades to find star blades included with the kit.
To make a long story short, I have ordered and returned four kits, all with the incorrect blades. After kit number two I called the number provided for their service center only to end up talking with a gentleman from some country across the Atlantic. He was reading a script and obviously had no clue what I was talking about. This was apparent when he offered to give me a local number for a CC service center that will send a tech to my house under warranty. He did however look up my serial number, confirm my mower was built in 2025 and also confirmed that I did need the S blade kit and had been ordering the correct part number kit.
Does anyone know how I can get in touch with a CC service rep?
Thanks
Vic
