Does Comcast drive anyone else NUTS?!

[darkminion_17]

Originally Posted by Sam Mac

I have CenturyStink. High speed my A$$. $92.00 a month for internet and phone.

We have Optimum,90.00 a month for 25 mbps internet and tv,they now offer,internet and broadcast tv for 45.00 month,they put a digital antenna on the roof for the tv,unfortunately we are too far from all major cities,so we we will see only the local shows,and they know it.I know you can get a dish,or century stink but verrrry slooow.

[Terry C]

Actual speed for Frontier Internet: (my only choice )
Advertised speed x .624 - 50 = $100per month

Direct TV prices are ridiculous too 130/ mo and 95% of the channels have commercials.

[olds45512]

Originally Posted by j4c11

They have a 50GB/month limit, it would be hard to go over that on only casual browsing and e-mail. I don't think Mark is streaming Netflix on his dial up right now. They list the throttled down speed at 150kbps, which is still 3x dialup. I think it would be worth a try.

Then they must have made some serious changes, my parents went over there limit all the time and when they did it would take about 5 minutes for a page to load. My dad even tried to buy more gb and they said they couldn't do that because it wasn't fair to the other customers, then there's still the problem of it not working in bad weather which in western PA is just about all the time..

[jimbob200521]

Well after spending an hour on the phone with Comcast this morning, I have canceled our service which was in my fiance's name. I then went online and got the exact same package we have now (again, paying $76/month for) under MY name instead for $34.99/month. Then at the end of the year's promotional pricing we will do this dance again. Gah I hate Comcast

[olds45512]

For the past 2 winters my internet would stop working if it got below 20° and they kept sending people to my house trying to blame it on my stuff but nothing fixed it, I found out both of my neighbors had the same issue so I called Comcast to tell them it had to be something out on the pole because multiple houses were having the same issue but they still didn't want to listen. It wasn't until all of use called and complained that the repair man started to look on the pole and he had it fixed in about 15 minutes, in total they were at my house about 6 times because they didn't want to take my word that it had to be something on the pole.

[jimbob200521]

Originally Posted by olds45512

For the past 2 winters my internet would stop working if it got below 20° and they kept sending people to my house trying to blame it on my stuff but nothing fixed it, I found out both of my neighbors had the same issue so I called Comcast to tell them it had to be something out on the pole because multiple houses were having the same issue but they still didn't want to listen. It wasn't until all of use called and complained that the repair man started to look on the pole and he had it fixed in about 15 minutes, in total they were at my house about 6 times because they didn't want to take my word that it had to be something on the pole.

That's exactly how they are. At the last house I lived in, I signed up for there service (I'm a glutton for punishment). Got the equipment installed and did what I needed to and more on my end; no go. I guess this is a good time to tell you I used to do DSL installations, tech support, etc (not the same as Cable but I'm not your average end user). I was 99% certain the problem wasn't on my end so I called Comcast. They came out and determined that the cable line that runs to a telephone pole in my neighbors back yard had an issue. He set up a ladder, climbed up the pole, opened there box, and fixed it in about 10 minutes.

I got charged for this because they said the problem was on my end. I said my end extends to YOUR box on a telephone pole in my neighbors back yard?! I threatened to cancel because of this and they ended up not charging me but still, y'all get the picture.

[cubby102]

They drove me nuts to the point I dropped them about 6 years ago. I don't even use a computer an more really. I just use my s5 for everything bow. Not the quickest but I know it works!

[Yosemite Sam]

It was good (if you can call it that) to know that others have similar situations.

Ryan is right, people crap on you because you let them, business is the same way, we let them do it to us.

Now, if we can just get together and figure out how to make it better. Are there enough of us here to lobby congress? No wait, we need a faster solution...

[GTKid]

Originally Posted by cubby102

They drove me nuts to the point I dropped them about 6 years ago. I don't even use a computer an more really. I just use my s5 for everything bow. Not the quickest but I know it works!

X2 on the s5, I have Verizon and I share a 12 gb phone plan with my parents including a hotspot for 'net usage. The hotspot works great for me, CL surfin, Yt vids, the works