Thanks you for your service to us in the military.
Yep, pretty typical. You are ready know how we feel about buying from HD and not a dealer so I will not give you a hard time about that. 
Pretty much, some one at the store put that mower together and was just looking to get it done and done fast. I would question everything and make sure it is done properly. The 25 PSI would have not hurt it any I think. Would have made it ride rough. 10 Psi would make it ride better but you will still feel bumps in my experience with ZTR's.
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1572, 1864 x2, 1810 x2, 1863 & GT1554(Dad's Ole Mowers), 1811,782D, 1872 x2, 782DT(Sold), 3235, 1860, 1772 with 3-point and Turbo.
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